MY STORY
Why I became an insurance agent
When my child needed to claim on a medical card, my agent at the time mishandled it, and my family waited 10 months for the payout. That experience changed how I see insurance.
A policy is only part of it. You also need someone who explains your coverage clearly, reviews it with you as life changes, and stays involved when you need to claim.
Your insurer decides every claim and how long it takes. My part is to make sure you know what you're covered for, that your documents are right, and that someone follows up for you.
I want to be the agent I wish my family had.
— Jonathan Tey